# Vector Digital > Specialist SaaS design agency in London. We deliver UX/UI design, branding, and web design for growing SaaS companies. Vector is a specialist SaaS design agency based in London (1 Mentmore Terrace, London, E8 3PN). We work exclusively with SaaS companies — from early-stage startups to established businesses — strengthening their brand, UX, and UI design to create digital experiences that drive customer acquisition and long-term retention. ## Core Services ### SaaS Product Design - [Product Design Services](https://vector-digital.co.uk/saas-product-design/): End-to-end SaaS product design including user research, prototyping, UX/UI design, optimisation, and design systems. - [User Research](https://vector-digital.co.uk/services/user-research/): Customer interviews, surveys, observational studies, CX reviews, user journey mapping, and product usage analysis. - [UX/UI Design](https://vector-digital.co.uk/services/ux-ui-design/): Responsive UI design, dashboard design, mobile app design, wireframing, developer hand-off, and front-end development. ### SaaS Branding - [Brand Design Services](https://vector-digital.co.uk/brand/): Full branding services including messaging, logo design, colour palette, typography, brand illustration, imagery, and brand guidelines. - [Messaging](https://vector-digital.co.uk/services/messaging/): Market research, positioning workshops, brand house creation, value proposition, brand naming, tone of voice, content audits, and website/ad copy. - [SaaS Web Design](https://vector-digital.co.uk/services/saas-web-design/): Marketing UX design, custom illustrations, SaaS product visuals, landing page design, and builds in WordPress, Webflow, Squarespace, or custom code. ### Additional Services - Social media and advertising design - Design systems and brand guidelines - Ongoing design support and optimisation - Front-end development (WordPress and Webflow) - AI/UX design consulting ## Design Process Vector uses a '4D' process: 1. **Discovery** — Learn about the product, marketplace, and requirements. 2. **Define** — Define the solution with documents, wireframes, and user maps. 3. **Design** — Detailed wireframes, high-fidelity designs, and prototypes. 4. **Deliver** — Code delivery or handover to the client's development team. ## Common Problems We Solve - Users signing up for free trials but not converting to long-term customers - Key features with poor usage or discoverability - Products that have outgrown their UX and need a redesign - SaaS UI needing a refresh to compete better - Brands and websites that feel dated compared to competitors - Confusing messaging where customers don't understand the value proposition - Disconnected communications losing prospects - Adding new features that need specialist UX input ## Tools & Working Style - **Design**: Figma, Adobe Suite (also experienced with UXD and Sketch) - **Project management**: Google Docs, Notion, Trello (also experienced with Jira, Asana, ClickUp) - **Communication**: Email, Slack - **Approach**: Integrates with client teams — joining Slack, sprints, and standups. Weekly status calls and centralised project boards. ## Team - **Sanjay Sinha** — Senior Designer, Founder & Director - **Wanying He** — User Experience Designer - **Patrick Davies** — User Experience Designer - **Dustin Ryan** — Creative Director (External Partner) - **Simon Carter** — WordPress Developer (External Partner) - **Cathy Wentzel** — Front-end Developer (External Partner) - **Giles Brenard** — Brand Strategist & Copywriter (External Partner) - **Dario van der Kraken** — CRO Specialist (External Partner) ## Selected Clients Ticket Tailor, EmailOctopus, Canopy, Float, City Academy, Ticketpass, Lumis, RockawayX, Habitude, MeasureMatch, Tilney, Bluecrest, Universal Music Group. ## Case Studies - [RockawayX](https://vector-digital.co.uk/case-study/rockawayx/): Branding, UX design & development for tech VC. - [Lumis](https://vector-digital.co.uk/case-study/lumis/): SaaS branding, messaging, web design and video for B2B travel platform. - [Ticketpass](https://vector-digital.co.uk/case-study/ticketpass/): Event management app UX/UI design for sports ticketing SaaS. - [City Academy](https://vector-digital.co.uk/case-study/city-academy-business-brand-and-website-design/): Brand and marketing design for B2B course provider. - [EmailOctopus](https://vector-digital.co.uk/case-study/emailoctopus/): Brand and marketing design for email marketing SaaS. ## Free SaaS Design Resources (Figma) - [100+ Free SaaS Illustrations](https://www.figma.com/community/file/1233492288127479032/vector-saas-illustration-pack-v1-0): Over 100 icons, characters, and scenes for SaaS marketing and product interfaces. - [SaaS Marketing Wireframer](https://www.figma.com/community/file/1284152387545448293/marketing-wireframer): Customisable components, blocks, and layouts for marketing website wireframes. - [SaaS Product Wireframer](https://www.figma.com/community/file/1265415632234054127/saas-wireframer): Customisable components, blocks, and layouts for product design wireframes. ## Blog - [Blog](https://vector-digital.co.uk/blog/): Articles on SaaS design, branding, UX/UI best practices, onboarding, and design agency insights. ## Project Timelines & Pricing - **Marketing websites** (design + build from scratch): As little as 4–6 weeks. - **Full SaaS product design**: Typically 8–12 weeks. - Pricing depends on project scope and complexity. ## Contact - [Contact Page](https://vector-digital.co.uk/contact/) - [Book a Discovery Call](https://calendly.com/vector-digital/30-minute-discovery) - [LinkedIn](https://www.linkedin.com/company/vector-digital) - [Twitter](https://twitter.com/sanjerelli) - Location: 1 Mentmore Terrace, London, E8 3PN ## Key Pages - [Homepage](https://vector-digital.co.uk/) - [SaaS Product Design](https://vector-digital.co.uk/saas-product-design/) - [SaaS Branding](https://vector-digital.co.uk/brand/) - [Work / Portfolio](https://vector-digital.co.uk/work/) - [About](https://vector-digital.co.uk/about/) - [Blog](https://vector-digital.co.uk/blog/) - [Contact](https://vector-digital.co.uk/contact/) - [Privacy Policy](https://vector-digital.co.uk/privacy-policy/)