SaaS UX/UI design agency

What services do you offer SaaS businesses?

We are a SaaS design agency providing branding, marketing and product design and build services for early stage start-ups right through to established SaaS companies worldwide. We provide a full suite of design services including UX research and design, branding, web design, landing page, social media design MVP creation, UI design, prototyping and custom code builds.

What makes your agency different from other design agencies?

We are SaaS and only SaaS. Other agencies may cater to a wide variety of sectors and business types but we only work on SaaS projects. That means our team, processes, skills and experience are all geared to the unique challenges that SaaS design projects have.

How does your design process work?

We use our ‘4D’ process for SaaS design projects: 1. Discovery where we learn about the product, marketplace and requirements, 2. Define the solution with documents, wireframes and user maps, 3. Design with detailed wireframes, hi-fidelity designs and prototypes and then 4. Deliver the project in the form of code or handover to your development team.

Do you work with in-house teams or do everything yourselves?

We love working in-house teams! Many projects we undertake require design only as the SaaS company has their own development teams to fulfil the build. We are happy to provide design files, do a full handover with your team and provide support in the form of QA and testing. We also work closely with in-house marketing teams when designing brand and marketing.

Do you provide development services as well, or just design?

Yes, as a SaaS design agency we build many of the marketing websites we design and are experienced in Wordpress and Webflow. We also do bespoke development for SaaS products - integrating with your in-house team to build the product interfaces we design.

What tools do you use?

Our core design tools are Figma and the Adobe Suite though we have good experience of working with UXD and Sketch as well if you already have design files in those softwares. Our project documentation is in Google Docs and Notion and we use Trello for project management and email and Slack for communication. We are happy to work with your preferred tools though and have experience with Jira, Asana, Clickup and many other PM and communication tools.

How long does a SaaS design project take?

As a SaaS design agency we specialise in delivering projects quickly but how long a project takes really depends on the requirements - for marketing websites where we are designing and building from scratch, we’ve been able to turn around projects in as little as 4 - 6 weeks. SaaS product design where we are designing a full product interface can often take longer, averaging somewhere between 8 - 12 weeks.

How much do your services cost?

Our charges depend on the requirements of the project as SaaS branding, marketing and product design projects can all range from the simple to the very complex depending on the size of the company and range of deliverables required.

Will you provide ongoing support after the project is complete?

We are happy to support you beyond the core deliverables in fact that is our preferred way of working. The type of support we offer our clients includes marketing website updates - design changes and adding sections, landing page and social media design, SaaS design updates - adding features or improving the UX of legacy sections and finally consultancy in the form of UX research, UX audits and performance reviews for marketing channels.

How do you ensure effective communication during the project?

We believe in the collaborative approach when it comes to SaaS design projects but also appreciate that our clients don’t all have time to answer Slack queries all day. So, we adapt to your needs but at a minimum we have a weekly status call, a project board on Trello and set up an optional Slack channel - the cadence of updates on the last of those is up to you. We avoid email for project communications simply because there are likely to be multiple individuals working on a project and it’s much better to have information in a centralised space.

How can we get started?

We’re so glad you asked :) There are 2 ways we can get started:

1. Book a discovery call to discuss your requirements
2. Use our contact form to provide more details about your project and we’ll get back to you straight away.